Reference

How g200m login Protects Your Personal Data

At g200m login, this Privacy Policy sets out exactly what personal information we collect when you open an account, how we use it, and how we keep it…

Data encrypted in transitDANA, OVO, GoPay & QRIS transaction records securedAccount data retained only as long as neededYou can request your data at any timePolicy updated and dated each revision
g200m login How g200m login Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team Directly

If you have a question about how we process your data, want to correct information on your account, or wish to request deletion of your records, our dedicated privacy contact paths are available seven days a week. Our live-chat channel connects you to a privacy-aware support agent between 08:00 and 24:00 WIB; email responses are delivered within one business day. Requests submitted via in-account messaging are logged with a ticket reference so you can track progress end to end.

Team online

Live Chat (08:00–24:00 WIB)

Start a live-chat session from your account dashboard to speak directly with a support agent trained on privacy requests; responses begin within two minutes during operating hours.

Email Privacy Request

Send your data-access or deletion request to our privacy mailbox and receive a written acknowledgement within 24 hours, with a full resolution delivered within seven calendar days.

In-Account Messaging

Use the secure messaging tool inside your account panel to submit privacy queries; each message generates a unique ticket ID so you can follow the status of your request at any point.

DATA HANDLING STANDARDS

Six Ways We Safeguard Your Account Information

We apply layered security measures across every part of your account lifecycle — from the moment you register to the point at which your data is deleted on your request.

TLS Encryption in Transit

Every data packet between your browser or app and our servers travels over TLS 1.2 or higher, so your login credentials, DANA deposit details and account balance figures cannot be intercepted in transit.

Cookie Consent Management

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences from your account settings page at any time without affecting your ability to deposit or withdraw.

Account Access Controls

Two-step verification is available on all accounts. If our system detects a login from an unrecognised device or IP address, we send an immediate alert to your registered email before the session is granted full access.

Data Retention Schedule

We retain your transaction records, including OVO and GoPay payment references, for the period required by applicable financial regulations, then delete them according to a documented schedule reviewed quarterly by our compliance desk.

Third-Party Processor Vetting

Any payment processor or analytics provider we work with must meet our data-handling standards before integration. We share only the minimum data necessary — for example, a QRIS transaction ID — never full account profiles.

Your Right to Access and Correct

You can request a copy of all personal data we hold on your account, or ask us to correct inaccurate details, by contacting our privacy team through live chat or email. We action verified requests within seven calendar days.

Answers to Your Privacy Policy Questions

We know that privacy policies can raise practical questions — about what we store, how long we keep it, and what you can do if you want your data corrected or removed. The answers below cover the situations our Indonesia account holders ask about most, written in plain terms so you know exactly where you stand.

We collect your name, email address, phone number and the payment identifier linked to your chosen method — DANA, OVO, GoPay or QRIS. We also log device tokens and session data to keep your account secure from unauthorised access.

Transaction records, including deposit and withdrawal references for DANA, OVO, GoPay and QRIS, are retained for the period required under applicable financial regulations. Once that period ends, records are deleted under our documented quarterly schedule.

Yes. Contact our privacy team via live chat between 08:00–24:00 WIB or by email. Once your identity is verified, we deliver a structured copy of your account data within seven calendar days at no charge.

We do not sell or lease your data to advertisers. We share only the minimum necessary data — such as a QRIS transaction ID — with vetted payment processors, and only for the purpose of completing your transaction.

Submit a deletion request through in-account messaging or email. We verify your identity, action the request within seven calendar days, and send you written confirmation once your data has been removed from our active systems.

We use session cookies to maintain your login state and performance cookies to monitor page load times. You can review and adjust your cookie preferences from the settings page inside your account without disrupting your ability to deposit or withdraw.

The same policy applies to all accounts registered from Indonesia, including those opened by you in Medan or anywhere else in the country. Specific data-handling obligations depend on local law, and we apply the most protective applicable standard.